Effective Date: [March 3, 2026]
At [AY Solutions Tech LLC], customer satisfaction is our priority. Please read this Refund & Cancellation Policy carefully before making a purchase. By completing a payment, you agree to the terms below.
1. Refund Eligibility
We offer refunds under the following conditions:
– Duplicate or accidental charges caused by a technical issue.
– Non-delivery of product/service due to an error on our side.
– Defective or unusable digital goods/services, provided you contact us within [X days] of purchase.
Refunds are not available if:
– You changed your mind after purchase.
– You failed to provide required information for service delivery.
– You violated our Terms of Service or Fair Use Policy.
– Digital goods/services were accessed, downloaded, or used after purchase (unless defective).
2. How to Request a Refund
To request a refund:
1. Email us at [info@aysolutiontechllc.com] within [X days] of your purchase.
2. Include your order number, date of purchase, and reason for the request.
3. We will review your request and respond within 3–5 business days.
If approved, refunds will be issued back to your original payment method via Stripe. Processing times may vary by bank, but usually take 5–10 business days.
3. Cancellations
– One-time purchases (digital/physical products): Orders may be canceled only if they have not yet been processed or delivered.
– Subscriptions or recurring services:
– You may cancel at any time by contacting us at [info@aysolutiontechllc.com] or via your account settings.
– Cancellations take effect at the end of your current billing cycle.
– No partial refunds are provided for unused subscription periods unless required by law.
4. Chargebacks & Disputes
Before filing a chargeback with your bank, please contact us so we can resolve the issue directly. Unauthorized chargebacks may result in account suspension and responsibility for any Stripe dispute fees.
5. Contact Us
For refund or cancellation requests, please contact:
[info@aysolutiontechllc.com]
[+1 (551) 268-7886]